Shipping policy

  1. Processing Time
    All orders are processed within 1-2 business days.

  2. Shipping Rates & Delivery Estimates
    Shipping charges will be calculated and displayed at checkout. Estimated delivery time is between 3-5 business days. Orders are not shipped on weekends or holidays.

  3. Shipment Confirmation & Delivery Tracking
    Once your order has shipped, you will be provided with a tracking number via email. The tracking number will be active within 24 business hours.

  4. Customs, Duties, and Taxes
    Orsetto is not responsible for any customs and/or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer. [customs, tariffs, etc]

  5. Damages
    Orsetto is not responsible for any products that are lost after shipping. If you received a damaged product, please reach out to customersupport@shoporsetto.com.