Shipping policy

  1. Processing Time
    All orders are processed within 1-2 business days.

  2. Shipping Rates & Delivery Estimates
    Shipping charges will be calculated and displayed at checkout. Estimated delivery time is between 3-5 business days. Orders are not shipped on weekends or holidays.

  3. Shipment Confirmation & Delivery Tracking
    Once your order has shipped, you will be provided with a tracking number via email. The tracking number will be active within 24 business hours.

  4. Customs, Duties, and Taxes
    Orsetto is not responsible for any customs and/or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer. 

  5. Damages
    Orsetto is not responsible for any products that are lost after shipping. If you received a damaged product, please reach out to customersupport@shoporsetto.com.